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Position Overview Uses workforce scheduling applications to track and monitor call volume and trends. Monitors productivity metrics and schedules to ensure adequate staffing to meet business needs. Develops and maintains a scheduling database to track availability of associates. Prepares and communicates schedules based on call volume forecasts and available staffing. Frequently provides call v...
[Customer Service / Remote] Anywhere in U.S. / Competitive Compensation / Benefits (Medical-Dental-Vision-PTO-401K) - As a Customer Care/Patient Advocate you'll: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment; Respond to inquiries, complete order fulfillment, and provide information to external and internal custome...
minutes agoPortsmouth, VA+1 milesJobsOfferedReport Listing
Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents . Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: helping customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to navigate ...
Job Description General Summary Our Call Center responds to and resolves Recruiting and Hiring inquiries transferred from the Tier 1 Customer Service Center (Phone/E-mail), as well as direct inquiries from candidates and employees in a timely manner and provides general information/assistance. The Contact Center resolves general inquiries from candidates regarding their application status, test...
Job Description General Summary Our Call Center responds to and resolves Recruiting and Hiring inquiries transferred from the Tier 1 Customer Service Center (Phone/E-mail), as well as direct inquiries from candidates and employees in a timely manner and provides general information/assistance. The Contact Center resolves general inquiries from candidates regarding their application status, test...
Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. As an Independent Contractor, you have flexibility to choose when and where to provide serv...
Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. As an Independent Contractor, you have flexibility to choose when and where to provide serv...
Manpower is seeking an experienced Healthcare Call Center Representative for a temp position with a non profit health insurance financial assistance program in Hampton, VA! ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer incoming phone calls to the program and assist callers with all questions, requests, concerns, etc. * Respond to and process patients' request for co-pay assistance through pro...
Job Description We are looking for an enthusiastic Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to sell our product while keeping customer satisfaction at the core of every decision and behavior. Responsibilities o Manage large amounts of inbound sales calls in a timely manner o Follow comm...
We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties. Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties....
Hampton Roads Community Health Center, a federally qualified health center, is currently recruiting a Call Center Rep to join the Call Center team in Portsmouth, VA! We have a generous benefits package and competitive employee referral program. Hampton Roads Community Health Center is an Equal Opportunity Employer and will not discriminate in any way protected by law. If you are looking for an ...
Our client in Hampton, VA is looking to hire energentic, focued and driven Call Center Team leaders to support a team of customer service representatives in a fast paced, growing company. There will be a paid training period upon hire. Prior Team Lea Team Lead, Call Center, Leader, Technology, Staffing, Data, Support, Dance
Manpower is seeking an experienced Healthcare Call Center Representative for a temp position with a non profit health insurance financial assistance program in Hampton, VA! ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer incoming phone calls to the program and assist callers with all questions, requests, concerns, etc. * Respond to and process patients' request for co-pay assistance through pro...
Job Description PART TIME EVENING HOURS FULL TIME PAY Several departments hiring for multiple positions NO COLD CALLING TELEMARKETING We are an upbeat and fast paced call center located in the City Center area of Newport News. We are expanding our office and have recently opened new departments and are looking to fill many positions. We are seeking positive, money motivated, and driven individu...
Job Description We are looking for an enthusiastic Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to sell our product while keeping customer satisfaction at the core of every decision and behavior. Responsibilities o Manage large amounts of inbound sales calls in a timely manner o Follow comm...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Virtual Hea...
We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties. Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties....
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Virtual H...
Medical Temporaries, Inc. has a position available for a Call Center Representative to work in Norfolk, VA. Job Title: Call Center Rep Requirements: Looking for a candidate that has great customer service skills, experience working a multiline phone, and scheduling experience. Location: Norfolk, VA Hours: 8am-4:30pm M-F Type: Temp Start Date: ASAP Hourly Pay Rate: $13 Specialty: Scheduling/ Int...
**About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to real...
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