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Position Overview Uses workforce scheduling applications to track and monitor call volume and trends. Monitors productivity metrics and schedules to ensure adequate staffing to meet business needs. Develops and maintains a scheduling database to track availability of associates. Prepares and communicates schedules based on call volume forecasts and available staffing. Frequently provides call v...
[Customer Service Rep / Fully Remote] - Anywhere in U.S. / up to $48,800-yr / Comprehensive Benefits (medical-dental-vision-retirement-PTO) - As a Call Center Rep you'll: Respond to Contact Center inquiries by personalizing and relaying accurate information to members; Facilitate the member's experience with the company and advance their understanding of product offerings; Perform research and ...
Remote Call Center Team Lead Pay rate: $17/hr. to $17.50/hr. Starts: 10/4/21 Paid weekly. Benefits: Medical, dental, vision, and life insurance. Must have your own desktop or laptop, with good internet connection along with a professional atmosphere to work in. Job Responsibilities: Act as a subject matter expert and maintain up to date knowledge of all Contact Center programs and systems. This...
Location: Work From Home Equipment: Bring Your Own Device (BYOD) per attached specs. Pay rate: $13.50/hr. for English and $14/hr. for Bilingual. Paid weekly. Benefits: Medical, dental, vision, and life insurance. Training Schedule: M-F 8:00 AM - 5:00 PM Eastern for a duration of 10 days. Hours of Operations: M-F 8:00 AM 5:00 PM Eastern Following are the project details. Project Overview: Provid...
CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE *This is a work from home / remote opportunity. Connections are important, and we're not talking about pairing a Bluetooth. We're talking about that remarkable connection that happens between a customer and an associate who truly "gets" their needs. It's that contagious "I wanna keep coming back" connection that we aspire to make as commonplace as hipst...
"I CAN BE MYSELF AT WORK." You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world everything that makes you unique. We're working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different mak...
Call Center Representative$15 to $17/HR NO WEEKENDS!Conduent has an exciting in-office customer service opportunity waiting for you in our Chesapeake VA office answering calls in regard to the customer's government or state benefits.We offer:Competitive pay rateA variety of full time shifts availablePaid trainingGreat hoursNo Weekend workEntry levelWorking for a fortune 500 companyGaining HR an...
Job Description Summary WD USA: The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. Job Summary: Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to ...
GENERAL SUMMARY The Call Center Scheduling Coordinator coordinates overall service area schedules and performs pre-registration and insurance verification.# Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages large volume of customer calls in friendly and courteous ...
[Contact Center / Fully Remote] - Virginia Residents Welcome / Multiple Shifts Available / Competitive Pay - As a Call Center Enrollment Specialist you'll: Utilize lead list to call prospective customers, sharing information with them about Blackboard and numerous product offerings; Develop relationships with parents as an educational advisor and consultant generating and enhancing interest in ...
Remote Call Center Team Lead Pay rate: $17/hr. to $17.50/hr. Starts: 10/4/21 Paid weekly. Benefits: Medical, dental, vision, and life insurance. Must have your own desktop or laptop, with good internet connection along with a professional atmosphere to work in. Job Responsibilities: Act as a subject matter expert and maintain up to date knowledge of all Contact Center programs and systems. This...
**Type of Requisition:** SCA**Clearance Level Must Be Able to Obtain:** None**Public Trust/Other Required:** Other**Job Family:** SCAJob Description****Candidates for this position must be Propel Fellow candidates in the Propel America (Louisiana) program. Candidates that are not Propel Fellow candidates should not apply****Are you an excellent problem solver? Are you passionate about people? D...
Project Overview: Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan. Title and Job Description: CSR2 Call Center Answer incoming calls from consumers including the general public, prospective enrollees ...
We are currently seeking Remote Call Center Representatives Project Overview: Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan. Title and Job Description: Call Center Answer incoming calls from consume...
Looking for Call Center/Customer Service Representatives! Training is held in groups and must have flexible availability! This is NOT a remote job. Job Details for Call Center/Customer Service Rep: Schedule: (Mon-Fri) 10am-3pm Hours vary must have flexible availabilityPay Rate: $17Long term temp Job Responsibilities & Description for Call Center/Customer Service Rep:Handle all inbound calls wit...
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper proc...
Responsibilities include answering calls in a 24/7 essential personel environment with evening scheduling providing operator assistance for both incoming and outgoing calls. Provide directory information assistance while using computer database. Resp Operator, Call Center, Government, Manufacturing, Staffing, Computer, Database, Equipment
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Cent...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / PST Hours - As a Growth Call Center Rep you'll: Prospect cold lead lists via phone and email outreach; Engage interested prospects and set appointments with brokers; Collect relevant business and insurance information from warm prospects to set up brokers for success...Hiring Fast >> Associated topics: agente de servicio al clie...
Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person with a FRIENDLY VOICE? Want something challenging, exciting and rewarding? Want to help people grow and do something with purpose? Do you want to be part of an organization that will help you reach your full potential? Do you want a career with a company that cares about your growth, succ...
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